Spanish Airline Customer Support (Espaol) | Lisbon Oriente | Start 12.11
ProRekruterLisboa, LisboaTempo inteiro · Presencial
✅ Apply in one easy step click the "APPLY FOR JOB" button and complete our short application form here: https://prorekruter.com/jobs/spanish-airline-customer-support-lisbon/
Possible start: 12.11
Office-based work in Lisbon Oriente
Work schedule: MondaySunday, rotational shifts between 08:00 and 21:00 (full-time: 40h/week, 5 days/week, with 2 rotating days off)
Fast and fully online recruitment process
✅ Project
As a Spanish Airline Customer Support Advisor, you will help passengers before, during and after their journey.
You will support booking-related requests, travel information and passenger assistance in an international airline project.
✅ As a Customer Support Advisor you will
Support Spanish-speaking passengers by phone, email and chat
Assist with reservations, booking changes, cancellations and travel-related questions
Provide clear information about flights, services and available options
Handle complaints, sensitive cases and back-office tasks
Maintain accurate records and escalate complex cases when required
✅ Competitive salary and remuneration system
Base salary: 1,073.33 gross/month x12 or 920 gross/month x14 you choose the payment schedule
Fixed project bonus: 25 gross/month
Welcome bonus: 1,000 gross in total, paid in 12 monthly instalments of approximately 83.33 gross during your first year of employment
Performance bonus: up to 120 gross/month
Meal allowance: 7.63 net/day, approximately 167.86 net/month, via meal card
Average monthly gross package during your first year: approximately 1,1821,302 gross/month, including the welcome bonus, approximately 168 net/month meal allowance
✅ What we offer
Possible start: 12.11
Full-time 6-month fixed-term contract with possibility of extension
Office-based work in Lisbon Oriente
Full paid training provided
Private Health Insurance from Day 1
Employee referral programme and additional local benefits
Fast online recruitment process
✅ Requirements
Fluent Spanish at C1 level or higher, both spoken and written
English at B2 level or higher, both spoken and written
You live in Lisbon or are ready to relocate
Previous Customer Service experience is mandatory you will handle a high volume of calls
Professional, customer-focused communication skills
✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.
Interested in this Spanish Airline Customer Support Lisbon opportunity?
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✅ Ready to apply? One easy step click the "APPLY FOR JOB" button and complete our short application form here: https://prorekruter.com/jobs/spanish-airline-customer-support-lisbon/
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