Policy Administrator

WE ARE RECRUITING POLICY ADMINISTRATOR (M/F)! JOBS TASKS? - General administrative activities such as scanning, photocopying, profiling, issuing documentation and monitoring mailbox. - Print, process and send standard letters and emails as needed. - Accurate, timely and efficient data entry and quality verification of cash receipts to company standards, including support for data cleaning projects and bulk change processing. - Provides exceptional service standards/KPIs and keeps relevant data up to date. - Contact with internal and external parties to answer and resolve queries within the processing deadlines. - Support the preparation of management information reports, as requested, using various reporting methods and tools. - Participate in the implementation of continuous improvement or change of project work and processes. - Conduct ad hoc reports and projects to develop the credit control service across the enterprise and improve, standardize and automate processes whenever possible. - Manage and execute the direct debt process, to reconcile differences between client and broker accounts, disburse cash received, help recover and resolve outstanding and overdue debts and manage a small portfolio of brokers. - Distribute monthly statements and mailings of overdue accounts to our customers and resolve any queries so that open items are settled promptly. - Resolve underwriter queries and broker queries by email, letter and phone. - Support other teams to cover absences and peak workloads. - Reconcile bank transactions with the Finance Department. REQUIREMENT - Proficient in spoken and written English is Mandatory!!! - Bachelor's qualification is a Plus - Experience in similar tasks - Good computer skills, including Microsoft Outlook and Excel. THE OFFER Gross Base Value 1050 Food Subsidy/Day 10.80 (paid by meal card) Apx. 198 gross Language premium 83 Project with continuity; Hours from 0900 to 1800 from Monday to Friday; Portuguese holidays from Monday to Friday are worked Hybrid work (Sporadically going to the office in Marquês De Pombal) IF YOU ARE INTERESTED SEND YOUR APPLICATION!