Engineering Graduate

Engineering Graduate (m/f) Referencia: JN -092026-7109725 Adicionado em 04.11.2026 Sobre os nossos clientes Schmitz Cargobull is a leading manufacturer of trailers and semi-trailers based in Germany. The company specialises in the production of various types of transport equipment, including refrigerated trailers, curtain-sided trailers, and box trailers. Founded in 1892, Schmitz Cargobull has established a strong reputation for quality, innovation, and engineering excellence in the logistics and transportation industry. Descriçăo da oferta Join a leading multinational as a Full Service Backoffice Specialist in Santarém. Hybrid opportunity with international exposure and career growth. Description • Reviewing and processing Full Service workshop repair cases across different product categories, including trailers, tyres and cooling units; • Managing Full Service fleet contracts, ensuring compliance with agreed contractual terms; • Processing and validating cost re-invoicing in accordance with contract conditions; • Coordinating communication and information exchange between customers, suppliers and internal stakeholders; • Maintaining accurate records and updating relevant information within internal systems; • Supporting customers, suppliers and colleagues with operational and contractual queries related to Full Service activities; • Assisting with contract activations, renewals and extensions when required; • Preparing and monitoring reports on completed cases and service activities. Profile • Vocational training, preferably in Mechanics or a related technical field; • Good knowledge of MS Office applications; • Fluency in English is mandatory; • German language skills will be considered a strong advantage; • Previous exposure to the trailer, trucking, automotive, or spare parts industry is a plus; • Strong analytical and problem-solving skills; • Structured and detail-oriented approach to work; • Ability to work independently while collaborating effectively within a team; • Strong communication and stakeholder management skills; • Customer-focused mindset with a service-oriented attitude; • Reliable, proactive, and results-driven profile. Job Offer • Opportunity to join a leading international organisation; • Hybrid working model based in Santarém; • Ongoing training and professional development opportunities; • Collaborative and multicultural working environment; O que procuramos Customer Service; call Center; assistente de apoio ao cliente; customer Experience; Agent; Comunicador; backoffice; back Office; Customer; german; Deutch; Deurchpraching; alemão Para se