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French-Speaking Customer Support Representative - HYBRID PORTO

SAMANTA ANTUNES DE SOUSA E SILVAPorto, PortoEstágio · Presencial
We are recruiting French-speaking professionals to join an international customer support team in Porto, Portugal. Location: Porto, Portugal Work model: Hybrid – 3 days in the office and 2 days working from home Schedule: Monday to Friday, rotating shifts between 07:00 and 17:00 Days off: Weekends Working hours: 40 hours per week Start date: 30 November 2026 What we offer: – €1,262.34 gross per month – Health insurance from your first day – Holiday and Christmas allowances – 6 paid working days of initial training – Accommodation provided for candidates relocating from abroad Your role: – Provide customer support in French by phone and email. – Assist with enquiries regarding vehicles, contracts and mobility services. – Handle requests related to maintenance, repairs, roadside assistance and insurance. – Coordinate requests with garages and internal teams. – Ensure a professional service and positive customer experience. Your profile: – French B2 or higher – English B1 minimum. – Strong communication and customer service skills. – Good organisational and problem-solving abilities. – Previous customer support experience is an advantage. Mandatory work eligibility requirements: – European Union nationality OR a valid Portuguese residence permit with authorisation to work in Portugal. To apply, please send your updated CV in English to: Para se

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