French-Speaking Customer Support Representative - HYBRID PORTO
SAMANTA ANTUNES DE SOUSA E SILVAPorto, PortoEstágio · Presencial
We are recruiting French-speaking professionals to join an international customer support team in Porto, Portugal.
Location: Porto, Portugal
Work model: Hybrid 3 days in the office and 2 days working from home
Schedule: Monday to Friday, rotating shifts between 07:00 and 17:00
Days off: Weekends
Working hours: 40 hours per week
Start date: 30 November 2026
What we offer:
1,262.34 gross per month
Health insurance from your first day
Holiday and Christmas allowances
6 paid working days of initial training
Accommodation provided for candidates relocating from abroad
Your role:
Provide customer support in French by phone and email.
Assist with enquiries regarding vehicles, contracts and mobility services.
Handle requests related to maintenance, repairs, roadside assistance and insurance.
Coordinate requests with garages and internal teams.
Ensure a professional service and positive customer experience.
Your profile:
French B2 or higher
English B1 minimum.
Strong communication and customer service skills.
Good organisational and problem-solving abilities.
Previous customer support experience is an advantage.
Mandatory work eligibility requirements:
European Union nationality OR a valid Portuguese residence permit with authorisation to work in Portugal.
To apply, please send your updated CV in English to:
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