URGENT - Dutch Customer Support Specialist - 100% REMOTE WITHIN PORTUGAL

We are recruiting Dutch-Speaking Customer Support Representatives to join a leading international E-commerce platform. Location: Portugal Work Model: 100% Remote (candidates must currently reside in Portugal) Start Date: 16 November 2026 Main Responsibilities: – Provide customer support via phone and email, ensuring a professional and friendly experience – Assist customers with inquiries related to orders, deliveries, payments and returns – Troubleshoot customer issues and provide clear, effective solutions – Support external sellers with their questions and requests – Provide information about digital products and platform services – Escalate complex issues to the appropriate internal teams – Maintain accurate records of customer interactions Requirements: – Fluent Dutch (native or C1/C2 level), both spoken and written – English proficiency at B2 level or above – EU citizenship or a valid Portuguese residence permit with authorisation to work – Comfortable working with digital tools and customer management systems – Previous experience in customer support or customer service (preferred) – Must currently reside in Portugal Offer: – Gross monthly salary: €1,434.82 – 100% remote work within Portugal – Paid initial training (6 days, 8 hours per day) – Structured onboarding – Health insurance from day one – 22 days of paid annual leave plus Portuguese public holidays Applications: Please send your updated CV in English to: Para se