Master Student Affairs Specialist

Master Student Affairs Specialist The Master Student Affairs Specialist plays an essential role in supporting Master's students throughout their academic journey, from onboarding to graduation. The position combines academic administration, student support, and process coordination, ensuring that academic procedures are carried out accurately, consistently, and within established timelines. You will work closely with students, Academic Directors, faculty members, and different teams across the School, contributing to a consistent and high-quality student experience across our Master's programs. Key Responsibilities Provide students with clear and timely guidance on academic regulations, study plans, course enrollments, course changes, and graduation requirements.Execute and monitor key academic processes, including course enrollment, examinations, and dissertation-related procedures.Ensure accurate and up-to-date information across academic management systems.Support students during key stages of their academic journey, including onboarding, enrollment periods, examinations, and the dissertation phase.Liaise with Academic Directors, faculty members, and internal teams to support academic delivery and resolve student-related matters.Provide professional, clear, and student-centered support across different communication channels.Contribute to the continuous improvement of processes, communication flows, and service quality within Master Student Affairs. What We're Looking For A bachelor's degree in a relevant field, such as Communication, Languages, Social Sciences, Management, or a related area.At least 1 year of professional experience, preferably in academic administration, student services, or a service-oriented administrative role.Excellent command of English, both written and spoken; Portuguese is a strong asset.Strong organizational skills and excellent attention to detail.A strong service orientation and commitment to the student experience.Excellent interpersonal and communication skills.Ability to manage multiple tasks, priorities, and deadlines simultaneously.An analytical mindset and confidence working with data, lists, and operational reporting.Proficiency in Microsoft Office, particularly Excel.A reliable, proactive, collaborative approach and the ability to remain professional during busy academic periods. What to Expect An opportunity to join a team that plays a central role in the academic experience of Master's students at Católica-Lisbon SBE. You will work in a highly international environment, interacting daily with students, faculty members, and teams across the School, in a position that combines student support, academic administration, and operational coordination. Applications: Send CV Motivation Letter to recrutamento.clsbe@ucp.pt until 20-11-2026 Subject: SA-M - #Candidate’s name#